# Back office knowledge base

**Cockpit URL:** https://alyatrip.com/function-user-settings/  
**WP admin menu:** Alya Hotels (`page=alya-hotel-system`) — `SCREENSHOT REQUIRED` this pass (cockpit used instead).  
**Environment observed:** SANDBOX badge.  
**Test user:** WordPress administrator (admin bar). Not described as a public customer.

Each Markdown module uses: purpose, screenshot, navigation, fields, buttons, filters, actions, workflow, REST/API, database, permissions, business meaning, limitations, evidence status.

Visual hub: [index.html](index.html).

## Modules with live screenshots

| File | Hash | Status |
|------|--------|--------|
| [dashboard.md](dashboard.md) | `#overview` | `VERIFIED LIVE` |
| [crm.md](crm.md) | `#crm` | `VERIFIED LIVE` |
| [reservations.md](reservations.md) | `#bookings` | `VERIFIED LIVE` |
| [pricing.md](pricing.md) | `#pricing` | `VERIFIED LIVE` |
| [payments.md](payments.md) | `#payments` | `VERIFIED LIVE` |
| [agencies.md](agencies.md) | `#agencies` | `VERIFIED LIVE` |
| [reports.md](reports.md) | `#reports` | `VERIFIED LIVE` |
| [agent-book.md](agent-book.md) | `#book` | `VERIFIED LIVE` |
| [webhooks.md](webhooks.md) | `#webhooks` | `VERIFIED LIVE` |

## Modules in nav — no screenshot this pass

| File | Hash | Notes |
|------|------|--------|
| [book-flight.md](book-flight.md) | `#book-flight` | Staff flight funnel; same B2C REST |
| [flights.md](flights.md) | `#flights` | Flight ops list |
| [customers.md](customers.md) | `#customers` | `alya_hs_customers` |
| [team.md](team.md) | `#team` | Agency users |
| [support.md](support.md) | `#support` | Helpdesk |
| [hotels-cache.md](hotels-cache.md) | `#hotels` | PARTIEL — cache, not PMS |
| [destinations.md](destinations.md) | `#destinations` | PARTIEL |
| [documents.md](documents.md) | `#documents` | PARTIEL |
| [emails.md](emails.md) | `#emails` | PARTIEL |
| [logs.md](logs.md) | `#logs` | API logs |
| [audit.md](audit.md) | `#audit` | Audit log |
| [alerts.md](alerts.md) | `#alerts` | Ops alerts |
| [connector.md](connector.md) | `#nuitee` | Connecteur |
| [settings.md](settings.md) | `#settings` | Vault — do not screenshot secrets |
| [in-plugin-docs.md](in-plugin-docs.md) | `#docs` | In-plugin LiteAPI map |
| [tools.md](tools.md) | `#tools` | PARTIEL |

## WP-admin only (not in cockpit `nav()`)

| File | Page | Notes |
|------|------|--------|
| [console-ops.md](console-ops.md) | `alya-hs-ops` | Console ops tabs |
| [cache-perf.md](cache-perf.md) | `alya-hs-perf` | Cache / RPS |
| [cancel-booking.md](cancel-booking.md) | `alya-hs-cancel-booking` | Hidden submenu; staff cancel confirm |

## Permissions (code)

See [03-roles-and-permissions.md](../audit/03-roles-and-permissions.md). Staff cannot edit bookings / vault / purge. Agency Admin has no `manage_options`.